1. General Information
By accessing the website and using Royal Server's services,
the client declares that they have read, understood and accepted these Terms and Conditions.
- The services are intended for legal and responsible use.
- The client must provide true, complete and up-to-date information.
- Royal Server reserves the right to refuse to provide services in justified cases.
2. Client Account
Managing the services may require creating a client account
on the Royal Server / Royal Data platform.
- The client is responsible for the security of their account.
- The password must be kept confidential and must not be shared with third parties.
- Any activity carried out from the client's account is considered their responsibility.
3. Services Offered
Royal Server provides infrastructure and hosting services, including:
- NVMe Linux / Windows VPS servers
- Bare metal dedicated servers
- Game Hosting for gaming communities
- Cloud Servers and Cloud Storage
- Rack server colocation
- Anti-DDoS protection and network services
- Custom infrastructure, backup and administration services
Specifications, prices and service availability may vary depending on stock,
infrastructure and current commercial offers.
4. Payments and Billing
Services are billed according to the prices shown on the website or according to custom offers.
- Invoices are issued electronically.
- Payment must be made before the due date.
- Services may be suspended automatically for overdue invoices.
- Digital services that have already been activated are non-refundable, except in cases expressly accepted by Royal Server.
- We reserve the right to update prices depending on infrastructure and supplier costs.
5. Acceptable Use
The client agrees to use the services exclusively for legal purposes.
It is prohibited to use the services for:
- Cyberattacks, abusive scanning or vulnerability exploitation
- Spam, phishing, scams or online fraud
- Distribution of malware, botnets, ransomware or harmful content
- DDoS attacks or participation in attacks against other networks
- Hosting illegal content or content that infringes copyright
- Unauthorized mining or abusive resource consumption
- Any activity that may affect the stability of Royal Server's infrastructure
6. Anti-DDoS Protection
Anti-DDoS protection is provided to reduce the impact of attacks on the client's services.
- Protection is provided on a best-effort basis.
- We do not guarantee that all types of attacks will be blocked.
- In the case of extreme attacks, there may be temporary limitations or additional filtering.
- Royal Server may apply emergency measures to protect the overall infrastructure.
7. Server Colocation
For colocation services, the client remains the owner of the colocated equipment,
and Royal Server provides rack space, connectivity and power according to the offer.
- Physical access to the equipment is only granted with prior scheduling.
- The client is responsible for the hardware condition of the equipment.
- Royal Server is not liable for pre-existing hardware defects.
- Unpaid, abandoned or unclaimed equipment may be decommissioned in accordance with applicable law.
- Additional power consumption, extra IPs or port upgrades may be billed separately.
8. Backup and Data Responsibility
The client is responsible for the hosted data and for keeping their own backup copies.
- Automatic backups, where offered, are not an absolute guarantee of recovery.
- The client must keep their own copies of important data.
- Royal Server is not liable for data loss caused by software errors, attacks, client actions or unforeseen failures.
9. Uptime and Maintenance
Royal Server makes efforts to maintain a stable and high-performing infrastructure.
- There may be scheduled or emergency maintenance interventions.
- Interruptions may occur due to hardware, external attacks, upstream providers or force majeure.
- We do not guarantee 100% uninterrupted operation for all services.
- In the event of incidents, the priority is restoring services as quickly as possible.
10. Limitation of Liability
Royal Server cannot be held liable for indirect damages or losses caused by the use of the services.
- Financial or business losses
- Loss of data or profit
- Temporary business interruptions
- Issues caused by third parties or external providers
- External cyberattacks or misconfigurations made by the client
Total liability, where permitted by law, is limited to the value of the service paid by the client for the affected period.
11. Service Suspension
Royal Server reserves the right to suspend or terminate services in the following situations:
- Non-payment of invoices
- Violation of the terms and conditions
- Illegal or abusive activities
- Excessive resource consumption that affects the infrastructure
- Attacks, spam, phishing or malware
- Legal or compliance requests
12. Data Protection
Client data is treated confidentially and is used to provide services,
billing, technical support and compliance with legal obligations.
- We do not sell personal data to third parties.
- Data may be processed by partner services strictly for operating the platform.
- The client may request information about their data through official contact channels.
13. Changes to Terms
Royal Server may update this document at any time.
The updated version will be published on the website.
- Continued use of the services constitutes acceptance of the changes.
- The client is responsible for periodically reviewing the applicable terms.